Privacy Policy

This Privacy Policy outlines how Whispering Serpents, operated by WEBGY LAND S.R.L., a company registered in Romania, collects, uses, shares, and protects your personal information when you visit and interact with our website: https://whisperingserpents.com. By using our site and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you:

• Fill out the contact form

• Purchase a digital product or service

• Subscribe to our newsletter

• Contact us for support

The data we collect may include:

• Full name

• Email address

• Payment information (processed securely via third-party gateways)

• Date, time, and place of birth (for astrology or personalized services)

• IP address and browser data (collected via cookies)

2. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: You provide consent when submitting your data via forms.

• Contractual necessity: To deliver the services or digital products you’ve purchased.

• Legal obligation: To comply with financial or regulatory requirements.

• Legitimate interests: For fraud prevention, service improvement, and customer support.

3. How We Use Your Data

We use your personal information for the following purposes:

• To process orders and deliver digital products

• To respond to your inquiries or support requests

• To send order confirmations and important service-related emails

• To improve our website and services

• To conduct occasional marketing campaigns, if consent was given

4. Data Sharing

We may share your data with trusted third parties under strict confidentiality agreements, such as:

• Payment processors (e.g., PayPal, Stripe)

• Email marketing services (e.g., Mailchimp, Brevo)

• Web hosting and analytics services (e.g., Google Analytics)

These third parties are GDPR and/or CCPA compliant and do not use your data for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Analyze website traffic and user behavior

• Store user preferences

• Ensure secure login and payment functionality

• Enhance user experience

You can manage cookie settings through your browser or through our cookie consent banner.

6. Data Retention

We retain your personal data only as long as necessary to:

• Provide the services requested

• Fulfill legal and contractual obligations

• Support future inquiries and refund requests

After this period, your data will be securely deleted or anonymized.

7. Your Rights

In accordance with the GDPR and other privacy regulations, you have the right to:

• Access your personal data

• Correct inaccurate or outdated data

• Delete your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise any of these rights, contact us at: contact@whisperingserpents.com

We aim to respond to all requests within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. These include:

• SSL encryption

• Secure payment gateways

• Regular software updates and vulnerability monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the EU where our service providers are located. All such transfers comply with GDPR through Standard Contractual Clauses or equivalent safeguards.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised date. Continued use of the website implies your acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Whispering Serpents
Operated by WEBGY LAND S.R.L.
📧 Email: contact@whisperingserpents.com