Term Of Use

Introduction

Welcome to Whispering Serpents, operated by WEBGY LAND S.R.L., a company registered in Romania. By accessing our website (whisperingserpents.com), you agree to comply with the following Terms and Conditions. These terms apply to all visitors, users, and others who access or use the Service.

Intellectual Property

All digital products, services, and content on our site are the exclusive property of Whispering Serpents and are protected under copyright laws, international treaties, and other applicable intellectual property laws. This includes, but is not limited to, digital downloads, service descriptions, images, logos, and written content. Reselling, redistributing, or reproducing our products without written consent is strictly prohibited. Any unauthorized use may result in legal action.

Products and Services

Whispering Serpents offers digital products and services such as tarot readings, chakra therapy, and astrology charts. All products are delivered via instant download and email. We reserve the right to modify or discontinue any of our services or digital products without prior notice.

Payment Terms

We accept payments via credit/debit cards and PayPal. All transactions are securely processed through third-party payment gateways that adhere to industry security standards. Payment details are handled in accordance with our Privacy Policy. All prices are listed in EUR and are subject to change without notice.

Refund Policy

All digital products are non-refundable, except if the product is not delivered within 30 calendar days after the deadline communicated at the time of purchase due to our fault. Refund requests must be submitted in writing via email to contact@whisperingserpents.com. In cases of force majeure, the delivery time may extend up to 90 days after the communicated deadline, during which refund requests will be considered. Refunds are processed back to the original payment method within 14 business days of approval.

Delivery Policy

All digital products are delivered instantly via download link and email upon successful payment confirmation. In case of delays exceeding 30 days after the communicated deadline due to force majeure or technical issues, the refund period extends up to 90 days. If you do not receive your product within the specified timeframe, please contact us immediately. We are not responsible for incorrect email addresses or issues caused by email providers.

Warranty and Liability

We do not provide warranties for our digital products. All products are delivered as described, and no claims can be made for issues unless non-delivery occurs. It is impossible for the product to have defects due to its digital nature. We do not guarantee specific results from the use of our products or services.

Limitation of Liability

Whispering Serpents and WEBGY LAND S.R.L. are not liable for any damages resulting from the use of our digital products or services. This includes indirect, incidental, or consequential damages. We are not responsible for third-party service interruptions or errors, or any damages resulting from incorrect use of our products.

Privacy Policy

We collect personal data such as name, email, payment info, date, hour, and place of birth. All data is handled in accordance with GDPR and CCPA compliance, and may be shared with third-party services for processing and marketing purposes. We use cookies and tracking technologies to enhance user experience. For more details, please refer to our full Privacy Policy.

User Rights

You have the right to access, correct, and delete your personal data. For any requests, please contact us at contact@whisperingserpents.com. We are committed to responding to such requests within 30 days.

Force Majeure

In case of events beyond our control (natural disasters, technical failures, government actions), delivery times may extend up to 90 days. We will notify customers of any such delays as soon as possible.

Governing Law

These terms are governed by the laws of Romania. Any disputes shall be resolved under Romanian jurisdiction. These Terms and Conditions are subject to change without notice, and continued use of the site signifies acceptance of the updated terms.

Dispute Resolution

Any disputes arising from these terms shall be resolved through arbitration in Romania, under Romanian law. Both parties agree to attempt informal resolution before pursuing arbitration. All costs associated with arbitration shall be borne by the initiating party.

Acceptable Use

You agree to use our site responsibly. Any form of misuse, hacking attempts, or malicious activities are strictly prohibited. Whispering Serpents reserves the right to terminate access to the site without prior notice for violations of these terms.

Contact Information

For any queries, contact us at contact@whisperingserpents.com. We are available to assist you with any questions or concerns regarding our policies and services.